Here are some common questions asked by with regards to the pre-orders.

Q: Why should I pre-order The Sims 3 Collector's Edition?

A: For 4 simple reasons: 1. To own the game before everyone else! 2. To receive FREE unlock codes for an exclusive vintage car to drive your Sims around. 3. To receive a FREE The Sims 2 Expansion Pack Download of your choice from our EA Store. 4.To receive exclusive early bird freebies such as an exclusive The Sims™ 3 T-shirt, only at the Launch Party!
Q: Are there limited pieces of The Sims 3 Collector's Edition?

A: Yes. There will only be a limited number of units in Singapore. Grab them before they run out! Especially if you are looking to own the exclusive Plumbob Flash Drive & Carabiner!
Q: Is there copy protection (DRM) in The Sims 3?

A: The game will have disc-based copy protection – there is a CD key just like The Sims 2. To play the game there will not be any online authentication needed. Click here for more details about copy protection for The Sims 3.
Q: I am not sure if my PC/MAC can run the game or not. How can I find out the system requirements?

A: In order to run The Sims 3, there are specific minimum hardware requirements that need to be met, to find out more, please visit our IS YOUR PC SIMS READY? page for details.
Q: When will the game be available on store shelves in Singapore?

A: The Sims 3 (both standard and collector's edition) will be released to local store shelves on 3 June 2009. However, we have made special effort to bring in the Collector's Edition one day ahead, on 2 June (Tue) exclusively at The Sims Launch Party. So what are you waiting for? Get your pre-order card today!
Q: When will The Sims 3 Collector's Edition pre-orders end?

A: As The Sims 3 is scheduled for release in Singapore on 2 June (Tue), PRE-ORDER cards will only be on sale from 28 April till 1 June.
Q: I can't make it for The Sims 3 Launch Party. How do i redeem my pre-order thereafter?

A: Simply return to the retailer which you purchase your PRE-ORDER from on 3 June onwards to redeem your game with your pre-order card. However, do note that you will be missing out on all the goodies available only the launch event!
Q: Can my Expansion Packs and Stuff Packs for The Sims 2 be used with The Sims 3?
A: Nope! Your Expansion Packs and Stuff Packs are meant for The Sims 2 only and they cannot be used with The Sims 3. The Sims 3 is an all new full-fledged sequel to The Sims franchise!
Do you have an enquiry? Do drop us a mail so we can help out!